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Training Needs Analysis (TNA) is the process in which the company identifies training and development needs of its employees so that they can do their job effectively. It involves a complete analysis of training needs required at various levels of the organisation.

Typically, process visualisation takes place in the context of a meeting, usually lasting several days, in which dozens of customer-specific diagrams are created. The Cleohpatra IT Trainer, first determines the status quo of a company without the aid of a specific process modelling tool and creates simple, easy-to-understand diagrams in a general tool.