Delivery Methods: Classroom, Virtual Training
Duration: 2 days
Level: Beginner
Languages: English, German, Spanish other languages on request.
Course information
- Introduction
- Navigation GUI & FIORI
- Enterprise Structures
- Introduction sales processes
- Overview
- Processing Sales Documents
- Processing Outbound Deliveries
- Shipping Goods
- Processing Billing Documents
- Master Data
- Significance of Material Master Data
- Important Fields
- Extension
- Customer Master Customization
- Maintaining Business Partner Master Data
- Automatic Data Determination and Scheduling
- Analyzing the Results of Automatic Data Determination
- Analyzing the Results of Delivery and Transportation Scheduling
- Availability Check
- Performing an Availability Check – Basics
- Performing an Availability Check – Further Topics
- Executing Collective Processing
- Additional Processes in Sales
- Presales Documents
- Make-to-Order Production
- Selling Service Products
- Complaints Processing
- Creating Credit Memo Requests
- Cancelling Billing Documents
- Creating Returns
- Sales Monitoring
- Sales Analytics
- Analytical FIORI Apps
- Understand the SD basic concepts
- Maintain master data for sales processes
- Execute sales processes
- Handle with basic customer questions
- Using reporting and analytical functions in sales
- Change Manager
- Help Desk/CoE Support
- Project team
- User
- SAP Basics Knowledge
- This course is meant only for companies not for individuals !
- Max 15 attendees.